The adoption of EMV chip technology has completely transformed the security of card payments globally. Because it substitutes a magnetic stripe with a static code of digits, which can be copied by a terminal user, EMV effectively obsoletes that dynamic, once-use code for every transaction, eliminating counterfeit fraud that could...
How Do Banks Investigate Disputes? A Merchant’s Guide
Bank dispute investigations play a crucial role in maintaining trust and confidence in the banking system. When customers encounter unauthorized transactions, billing errors, or other discrepancies, they rely on their banks to investigate and resolve these disputes promptly and fairly. For merchants, understanding how banks investigate disputes is essential to...
What are Chargeback Limits in 2025? A Merchant Guide to Chargeback Limits
In the ever-evolving world of commerce, chargebacks have become an integral part of the payment process. Chargebacks occur when a customer disputes a transaction and requests a refund from their bank or credit card issuer. While chargebacks are designed to protect consumers from fraudulent or unauthorized transactions, they can pose...
What is a Bank Chargeback and How Do They Differ from Other Chargebacks
In today's digital age, where online transactions have become the norm, the occurrence of chargebacks has increased significantly. A chargeback is a process that allows consumers to dispute a transaction and request a refund from their bank or credit card issuer. While chargebacks can occur in various industries, such as...
How to Handle Cash App Chargebacks & Disputes 2025
Cash App, a popular peer-to-peer payment platform, has revolutionized the way people transfer money. However, like any financial service, it is not immune to chargebacks. A chargeback occurs when a customer disputes a transaction and requests a refund from their bank or credit card company. In this comprehensive guide, we...
Velocity Checks and Fraud Prevention
In today's digital age, where online transactions have become the norm, the risk of fraud has also increased significantly. Fraudsters are constantly finding new ways to exploit vulnerabilities in payment systems and steal sensitive information. To combat this, businesses and financial institutions have implemented various fraud prevention measures, one of...
What is a Payment Reversal and How Does it Work?
In today's digital age, online transactions have become an integral part of our daily lives. Whether it's purchasing goods and services or transferring funds, the convenience of electronic payments has revolutionized the way we conduct financial transactions. However, with the rise in online transactions, the occurrence of payment reversals has...
How Chargeback Insurance Can Benefit You As A Merchant
As an online merchant, you are likely familiar with the term "chargeback." Chargebacks occur when a customer disputes a transaction and requests a refund from their bank or credit card issuer. While chargebacks are designed to protect consumers from fraudulent or unauthorized transactions, they can have a significant impact on...